Case Management

Streamlining the exceptions workflow

The Alert Management System enables businesses to streamline their exceptions workflow by centralising and organising alerts, tasks, and documents all in one place.

With automated processes and customisable workflows, teams are able to work more efficiently, reducing manual tasks and administrative overhead allowing them to focus on value-added activities and prioritise tasks effectively.

Why Alert Management System from iFinancial?

Improved efficiency

User definition of workflow, rules and folders means that exceptions are dealt with quickly and efficiently.

Alerts dashboard

Gives the MLRO the ability to monitor and manage every new, assigned, and overdue case from one powerful dashboard. Achieve unparalleled control over your AML risk and ensure timely action

Full audit trail

A full audit trail captures every interaction and step in the case resolution process. Ensuring you have a clear, documented history for ultimate transparency and peace of mind.

Case management

AMS gives an integrated approach for handling regulatory and operational processes, ensuring that all relevant activities are streamlined and managed efficiently.

Teams and grouping

Alerts can be categorised and assigned to designated teams, improving accuracy and enabling faster resolution.

Timeline management

Resolution timelines can be defined for different alert types, with overdue cases reported to the MLRO for explanation and, if necessary, escalation.

Interested in taking a look?

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