Just a brief note to put on record the bank’s appreciation of the outstanding work and effort that you and your team put in throughout the recent BankWare implementation.

After the merger, and when the bank decided that it needed a new computer system up, running and live by the end of July we all knew that it was going to be an ambitious target, particularly with so many interfaces needing to be built. At the time of choosing BankWare, we felt that iFinancial was the only organisation that we had met who were geared towards responding to our needs in the way that was necessary. The commitment and outstanding effort shown by all of your staff have more than vindicated our decision.

Please pass on our sincerest appreciation to all of your team. We look forward to a very long and happy working relationship with you.

Yours sincerely

For and on behalf of First Union National Bank

Cliff Brown

Vice President and Systems Manager